Restaurant Insider — Hiring Rock Star Restaurant Staff

How to Find and Hire Rockstar Front-of-House Restaurant Staff; May 2018

With the turnover rate in the restaurant and hospitality field at 79.2 percent, one of the highest of any industry, recruiting top-notch staff is essential, especially when it comes to front-of-house positions that are the direct face of your restaurant to the customer.

Research by the National Restaurant Association found that nearly three out of every four fine-dining operators reported challenges in filling front-of-house positions, as did 58 percent of casual-dining restaurants and 56 percent of quick-service operators. They all have the same challenges: How do we hire the best and brightest, and retain valuable team members? Experts in the space weigh in on best practices.

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